Refund and Returns Policy - Healerify

SHIPPING POLICY

The delivery charges will be according to weight of consignment.

Salient Features:

· Fast and secure transmission by airmail/land.

· Safe and secure handling.

· Cash on Delivery.

· Orders will be shipped on the next working day.

Return/Refund/Replacement is only applicable:

· If your product is damaged or incorrect at the time of delivery, please contact us within the applicable time frame (within 2 days once delivered).

· Delivered Product is damaged (physically destroyed or broken).

· Delivered Product is incorrect (not as ordered/incomplete).

· If your placed order is “Not Required Anymore” (you no longer have a use for the product/you have changed your mind about the purchase) before or at the time of delivery, please contact us within the applicable time frame (before delivery).

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

Healerify

Help & Terms

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